Shipping & Delivery
At Lovesselle, we aim to provide a reliable and transparent shipping experience for our customers.
We currently primarily serve customers in the United States. Shipping availability may vary depending on the destination and the products ordered. If shipping is available to your address, the applicable shipping options will be displayed at checkout.
Order Processing Time
After your order is placed, it may take up to 5 business days for order verification, quality checks, and packaging before shipment.
Please note that business days do not include weekends or public holidays.
Once your order has been shipped, you will receive a shipment confirmation email with tracking information, where available.
Shipping Time
After your order has been processed and shipped, delivery typically takes approximately 10–20 business days.
This means the total estimated delivery time, including processing and shipping, is generally:
15–25 business days from the date your order is placed.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, customs procedures where applicable, peak shopping periods, or other circumstances outside our reasonable control.
We will make reasonable efforts to keep you informed if we become aware of a significant shipping delay.
Order Tracking
Once your order has been shipped, tracking information will be provided in your shipment confirmation email when tracking is available.
You can use the tracking number and tracking link provided in the email to check the latest delivery status of your package.
Please allow some time after receiving your shipment confirmation email for the carrier's tracking system to update.
Shipping Delays
Occasionally, delivery may take longer than the estimated timeframe due to carrier delays, severe weather, customs inspections where applicable, high order volumes, or other unexpected circumstances.
If your tracking information has not updated for an extended period or your order has not arrived within a reasonable time after the estimated delivery window, please contact us at:
support@lovesselle.com
Please include your order number so that our customer service team can assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at support@lovesselle.com
Address changes may not be possible once an order has entered the processing or shipping stage.
Company Name: HONG KONG QIXIN INTERNATIONAL LIMITED
Company Address: ROOM B 16/F EUBANK PLAZA 9 CHIU LUNG STREET CENTRAL HK